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Book a demo call with one of our music event specialists to learn how Ticket Fairy can help grow your events.
No setup fees or subscription required
Tech's best hope against TicketMaster
$450m of Tickets Sold for Amazing Music Events Worldwide
Build Lasting Fan Relationships with Data-Driven Insights
Powerful insights for music venues and promoters
Powerful tools to drive ticket sales for music venues
Complete hardware solutions for seamless fan entry
From scanners to printers, we provide all the hardware needed for smooth fan entry and box office operations. Our equipment support team ensures everything works perfectly on event day.
Powering Success for Music Venues and Promoters Since 2011
Gareth Popham - Music Festival Owner, Northern Bass (10,000 Capacity)
"We decided to swap to Ticket Fairy 4 years ago after nearly 10 years with the same ticket provider, due to their vastly superior technology and innovation when it comes to the marketing of tickets.
The information you can get out of the backend on your ticket purchasers is also second to none."
Get Started Today
Ready to transform your music event ticketing? Create your free account now and start selling tickets in minutes. Our platform provides everything you need to manage successful music events of any size.
From intimate venues to major festivals, we give you the tools to boost ticket sales and create memorable experiences for your fans.
Get Started
Book a Demo Call
Book a demo call with one of our music event specialists to learn how Ticket Fairy can help grow your events.
How does your music ticketing software handle multiple ticket types?
Our platform supports unlimited ticket types with flexible pricing tiers, early bird rates, VIP packages, and group discounts. You can easily set up different ticket levels with unique perks, manage capacity for each tier, and schedule automatic price changes.
What marketing tools are included for promoting music events?
Our platform includes a comprehensive suite of marketing tools including fan rewards programs, automated email campaigns, social media integration, and detailed analytics. Our unique referral system can help boost ticket sales by 15-25% through fan-driven promotion.
How quickly can I access my ticket sales revenue?
With our Stripe integration, you can receive daily payouts directly to your bank account. This helps improve cash flow for marketing, deposits, and other pre-event expenses. We also offer flexible payment options for customers, including payment plans for higher-priced tickets.
What are your service fees for music events?
We offer transparent pricing with no hidden fees. Service fees are typically paid by ticket buyers, and we offer competitive rates based on ticket volume. There are no setup fees or monthly subscriptions - you only pay when you sell tickets.
How does your platform handle entry management for large music events?
Our Entry Fairy app provides fast, reliable ticket scanning and validation, working even offline. For larger events, we can provide on-site support to ensure smooth entry operations. The system includes real-time attendance tracking and detailed reporting.
Can I manage multiple venues or events simultaneously?
Yes, our platform is designed to handle multiple venues and events simultaneously. You can manage different venues, assign staff roles, track sales across all events, and generate consolidated reports. This makes it perfect for promoters and venue owners managing multiple shows.
Do you support artist presales and fan club ticketing?
Yes, we offer comprehensive presale functionality including password-protected presale links, fan club integration, and custom landing pages for artist presales. You can also set up tiered access times and special pricing for different fan segments.
What features do you offer for merchandise and VIP packages?
Our platform allows you to bundle merchandise with tickets, create VIP packages with meet-and-greet options, and manage inventory for physical goods. You can also offer exclusive merchandise through presale access and create tiered VIP experiences.
What equipment do you provide for event entry management?
We provide a free Entry Fairy scanning app that works on any iOS or Android device. For box office operations, we support integration with thermal printers for on-site ticket printing. All equipment is thoroughly tested and supported by our technical team, with backup devices available for larger events.
How do you prevent ticket fraud and unauthorized resales?
Our platform uses advanced fraud detection algorithms to flag suspicious purchases in real-time. We implement dynamic QR codes that change periodically, making ticket duplication impossible. Additionally, our system monitors for unusual buying patterns and implements IP tracking to prevent bulk buying by scalpers. This comprehensive approach has resulted in a 99.9% reduction in fraudulent tickets and chargebacks.
How does your mobile ticketing solution work?
Our mobile ticketing system delivers tickets instantly to fans' phones via email or text. Tickets can be stored in Apple Wallet or Google Pay for offline access. The system includes secure ticket transfer capabilities, allowing fans to safely share tickets with friends. Our mobile entry process is 3x faster than traditional paper tickets, significantly reducing queue times at events.
What happens if there's no internet connection at the venue?
Our Entry Fairy app works completely offline once the event data is synced. The app automatically downloads all ticket data before the event, and any scans made offline are synchronized when internet connectivity is restored. We also provide backup scanning equipment for larger events to ensure continuous operation.
What kind of audience data do you collect and how can I use it?
Our platform collects comprehensive audience data including demographics, purchase patterns, music preferences, and geographic information. You can use this data to create targeted marketing campaigns, optimize ticket pricing, plan future events, and understand your audience better. All data is available through our analytics dashboard and can be exported for external analysis.
How do you ensure data privacy and GDPR compliance?
We maintain strict GDPR compliance with all data collection and storage. Fan data is encrypted both in transit and at rest, and we provide transparent opt-in/opt-out mechanisms for marketing communications. You maintain full ownership of your customer data, and we provide tools to handle data subject requests and maintain privacy compliance.
Can I integrate the audience data with other marketing tools?
Yes, our platform offers API integration with major CRM systems and marketing tools. You can export data in standard formats (CSV, JSON) or use our API for real-time data synchronization. This allows you to combine ticket sales data with your existing marketing stack for comprehensive campaign management.