Start free · No credit card required · No required setup or monthly ticketing fee · Buyers pay the booking fee by default · Daily payouts · Keep the ticket price you set
“Ticket Fairy is tech's best hope against Ticketmaster”
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Also featured in
Daily payouts:
Get paid as tickets sell
20% more ticket sales on average:
Reward buyers when their friends buy
Human support:
Help for you and your buyers
No credit card to start:
No required setup or monthly ticketing fee
Trusted by event organizers in New Zealand and worldwide
25,000+
Events Powered
10M+
Tickets Issued
NZ$500m
Revenue Processed
13
Countries
From 50-person workshops to 50,000-capacity festivals
Buyers of paid tickets with referrals enabled get a unique referral link when they buy. When friends use it to buy tickets to the same event, the original buyer earns a discount or refund on their own ticket.
Customer data
-Can you export event data and sync opted-in contacts?
Exports plus opt-in CRM sync
See purchase patterns and the campaigns that drive sales across your events. Export attendee and booking data for event operations, then sync opted-in contacts to Mailchimp, Laylo or Hive to invite relevant buyers back.
Payouts
-When will ticket revenue reach you?
Daily payouts
Daily payouts are available with Stripe in many countries and Xendit in Indonesia. Availability depends on your country and payment processing account. Other providers use the schedule shown for your event.
Event funding
-Can eligible event businesses apply?
Advances from five figures to several million
Need cash up front to lock in a headliner or venue? Eligible event businesses can apply for an advance structured around their ticket sales record, from five figures to several million. Use it to cover major costs before the next event has sold enough tickets, then repay from eligible ticket revenue under the agreed terms. Funding comes through Ticket Fairy's credit partners.
Resale & waitlist
-Is resale closed-loop and capped at face value?
Secure resale + auto waitlist
When buyers resell tickets, they list them on Ticket Fairy at the original price. Keeping resale inside the platform helps reduce fraudulent tickets, and a waiting list gives cancelled tickets a better chance of finding a buyer.
Branded pages
-Is the page hosted, co-branded or fully unbranded?
Co-branded pages included
Hosted event pages are co-branded and put your logo, artwork and event story first. If you need a fully unbranded journey, use the React SDK to build ticketing into your own website or app.
Sell on your own website
-Does checkout work inside your website and social browsers?
Full embedded checkout, works in Instagram too
Event Embeds put the complete Ticket Fairy checkout on your own website with a copy-paste snippet. Promo codes, add-ons, payment plans, Apple Pay and Google Pay are included. A cookieless session keeps it working where other embeds silently break: Safari, cookie-blocking browsers, and the Instagram and Facebook in-app browsers. After purchase, buyers see the refer-a-friend rewards screen, so viral sales work from your site too. Free on every plan.
Social media & ads
-Can you connect campaigns to ticket sales?
Instagram, Facebook and multi-network ads built in
Run Instagram and Facebook without leaving Ticket Fairy: one prioritised inbox for comments and DMs with AI-drafted replies in your brand voice, post scheduling with an approval step, DM campaigns with tracked links, and audience insights matched to buyers. Ask us to add the multi-network ad suite to your account, then run one campaign across Meta, TikTok, Google, Spotify, Reddit and ChatGPT and compare spend with ticket sales.
Support
What help is available on event day?
24/7 help for critical issues on event day
Real humans on email and phone, with a dedicated account manager once you're ramping up. Especially valuable on event day when something needs fixing in the next ten minutes.
Pricing
-What will the buyer and event pay?
Buyer-paid fee for core ticketing
By default, the buyer pays one transparent fee for core ticketing and payment processing. You can absorb it instead. Optional paid plans have separate prices. Free events are free, and you keep the ticket price you set.
Every buyer gets a tracked referral link and earns cashback when friends buy, and you see exactly who drove each sale: no paid ads, no guesswork.
Built-in referral marketing
Boost ticket sales 10–25% — fans get cheaper or FREE tickets for bringing friends
Every buyer gets a personal referral link. The more sales it drives, the bigger the refund on their own ticket, up to a free one. You get more sales, without paying for ads.
Tracked link issuedEvery buyer auto-receives a personal referral link
Friends buy through itTheir network purchases tickets to your event
You sell moreBuyer's ticket gets cheaper (or FREE) - your sales lift 10–25%
The more friends that buy using their link, the more they get refunded, up to a free ticket.
Plus, a live Top Influencers leaderboard on each event page turns referrals into a competition.
+10–25%
Sales boost
20:1
ROI
30%
Share rate
Real result: $104K in referral ticket sales from just $4,800 in buyer rewards. 30% of buyers actively promoted the event.
So where does the cashback come from?
The new sales each referral drives
+
A matching cut of Ticket Fairy’s own fee
→
The buyer’s cashback
You only pay when a referral turns into a sale: no ad budget up front, no payout without a sale. And Ticket Fairy chips in: when a buyer earns 30% back, we refund 30% of our own fee too.
Meet Fai, Your AI Copilot
Build Events, Analyse Live Data and Run Your Dashboard With Fai
Fai copilot chat is included free. Ask questions in plain English, build and configure events, analyse live data and update tickets, prices and event details through chat. Fai follows your permissions and pauses for approval before sensitive actions.
Snap a photo of your flyer and Fai drafts the whole event: ticket types, pricing and page copy, ready for you to approve.
Ask how a show is selling and she answers with live charts and polished, shareable reports, drawn right in the conversation.
Tell her to create a ticket type, change its price or update event details. She follows your permissions and asks for approval before sensitive changes.
Add Concierge separately to answer attendee questions on your website and Instagram 24/7 in your branding.
Fai copilot chat is included free for event building, live sales analysis, reports and updates to tickets, prices and event details. Paid AI event management automates more inbox, document, meeting, vendor and customer support tasks, and is sold separately from Ticket Fairy ticketing.
Jorge PerdomoCreator, The Fluffy Cloud
Independent dance music event series - US & Mexico LinkedInInstagram
I used to look at ticketing platforms as a commodity, until I found Ticket Fairy. Finally there was a platform that didn't just get the job done, but helped me get the job done better. By which I mean, helped me sell more tickets.
Their integrated customer referral system is magic, direct backend integration with Meta APIs, and our ability to customize our ticketing pages with rich content like videos, GIFs, background skins, and more helped increase our conversions significantly.
A sophisticated and powerful ticket and marketing system that remains incredibly intuitive and easy to use.
Chalfest has used Ticket Fairy since we began in 2017.
We have remained a loyal customer of theirs for a number of reasons. They are quick to respond and always willing to help.
The functionality of the system is really great too and we have certainly benefited from recent upgrades and features.
David ToddManaging Director, Towerhouse GlobalLinkedIn
Towerhouse Global has had extraordinary success with Ticket Fairy over the past three years, supporting everything from complex corporate registration to large-scale entertainment ticketing.
Their platform is incredibly powerful and adaptable, and their team consistently goes above and beyond to support and guide us.
It's a true partnership, and one we value highly.
AP
Ami PatelPatron Council, Bhaktivedanta Manor - ISKCON WatfordWebsiteInstagram
Working with Ticket Fairy has been an exceptional experience from start to finish.
Their team is not only highly knowledgeable, but genuinely invested in the success of your events. The level of support and responsiveness they provide goes far beyond what we've experienced with other ticketing platforms.
What really stands out is the power and flexibility of their backend system, giving us a level of control and customisation that's hard to find elsewhere.
Most importantly, there's a real human touch to everything they do. You're not just another client. The team takes the time to understand your needs and consistently goes above and beyond to deliver solutions.
EB
Elisha BurnerGather + Grow
Using Ticket Fairy for our events is a great experience.
The platform is very user-friendly and made navigating through ticket setup and management a breeze. We especially appreciated how responsive their staff were. Every question or issue was addressed promptly and professionally.
Plus, their fees are reasonable, which made it even easier to stick to our budget. Highly recommended for anyone organising events!
Ticket Fairy has transformed how we manage events at Majahuitas.
The platform is user-friendly, efficient, and has helped us boost ticket sales while simplifying operations.
Their promotional tools and excellent support make them the perfect partner for managing exclusive events.
Ready to sell tickets online? Create your account without a credit card, or book a demo to see how Ticket Fairy can grow sales and simplify event operations.
Free Event Ticketing Software to Sell Tickets Online
Start without a credit card, setup fee or required monthly ticketing fee. Buyers pay the booking fee by default, or you can absorb it. Paid plans are optional.
NZ$0
Monthly fee
0%
Commission on your revenue
Daily
Daily payouts
Try the calculator
See what you receive on every sale
Pick your country and a ticket price. We’ll show what the buyer pays and what lands in your account.
Buyer pays
—
You receive
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Service fee (buyer pays this)
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Service fee covers the platform, payment processing, referral marketing and 24/7 support. Fees are tiered by ticket price, and the full breakdown is below.
Need more capital before sales peak? Eligible event businesses can apply for funding based on ticket sales history, event track record and projected sales.
Ticket Fairy Capital
Fund artist deposits and booking fees upfront
Cover venue deposits, production costs, and marketing spend
Repayment automatically deducted from ticket sales
Ticket Fairy is a technology provider, not a lender. Funding is from third-party partners, subject to approval and your event history.
Vault: banking built in
Control Accounts, Team Cards and Transfers With Vault
Manage balances in multiple currencies, issue team cards with spending limits and send transfers to saved recipients from your Ticket Fairy dashboard.
Virtual & physical team cards with per-card spending limits
Accounts for holding, sending and receiving multiple currencies
A line of credit for day-to-day expenses, applied for right from your dashboard
Ticket Fairy is a financial technology company, not a bank. Vault banking services are provided through regulated banking partners, and Capital funding through third-party credit partners. Availability varies by country.
Majahuitas Beach Club, Mexico. Using Ticket Fairy since January 2023
Our team comes from producing and working in events, long before we built the technology. We work closely with every client, and attend as many of your events as we can, so we keep learning and keep delivering results.
The Ticket Fairy teamRitesh PatelCo-CEOJigar PatelCo-CEO
How is Ticket Fairy different from other event ticketing platforms?
Sell more tickets with buyer referrals, see what drives revenue, get paid, answer buyers faster and keep entry moving.
Can I manage my guest list using your event management tools?
You can manage your guest list in three different
ways:
Send tickets directly to someone's email address
Upload a CSV file and issue thousands of guest tickets in bulk
Use our guest ticket delegations feature to give 3rd parties outside your company
access to issue their own guest tickets, up to the limit that you choose. Now you
don't have to handle multiple lists coming in on the day of your event, when you're
just trying to get doors open!
All guest list entries are issued with scannable PDF tickets, which scan in the same way as paid tickets.
Which countries can I sell tickets in?
We support events and venues worldwide with dedicated services in the USA, UK, Australia, Canada, New Zealand, Mexico, India, Indonesia, Singapore, mainland Europe and more. Our platform processes payments in local currencies including USD for the USA, GBP for the UK, AUD for Australia, CAD for Canada, NZD for New Zealand, MXN for Mexico, INR for India, and IDR for Indonesia.
Does it cost anything to switch from my current event ticketing provider?
No. Core ticketing has no setup fee or required monthly fee. We will even help you create your first event. Get started today!
Can I create events and set up online ticket sales myself?
Yes, our free event ticketing platform is fully self-service, so you can create a beautiful event website in minutes and use our powerful tools to increase your revenues. Whether you're organizing events in New York, London, Sydney, Toronto, Auckland, Mexico City, Mumbai, or Bali, you never need to email customer service to update your event details, and can add tickets as you need in real time using our simple mobile friendly event management dashboard.
I've been running live events for decades and am very experienced. How do you think you can improve on what I've done already with my vast experience?
Your experience stays in control. Ticket Fairy adds buyer referrals, shows which campaigns sell tickets, helps your team answer buyers faster and keeps queues moving.
How easy is it to transition to your event ticketing software if I used to sell tickets online through another platform?
Transitioning is a breeze. Our team provides comprehensive support to ensure a smooth switch, making it easy for you to continue to sell tickets online without a hitch. We've helped thousands of organizers migrate from other platforms in the UK, Australia, USA, Canada, Mexico, New Zealand, Indonesia, and India.
What support is available to help optimize the use of your event ticketing software for my event?
Our support team helps you and your ticket buyers, with 24/7 help for critical event day issues.
Ticket Fees and Pricing
Who pays for your ticket fee?
In most cases, this is paid for by the ticket buyer, but you can optionally choose to absorb it instead. We keep the service fee per ticket reasonable for your ticket buyers, unlike most of the event ticketing industry. The ticket fee percentage depends on your ticket price, and includes the credit card processing fee.
Do you charge for free events?
No, we do not. There is no cost for free events - it's a totally free online event ticketing system. We only charge if you are selling a paid ticket or an NFT token-gated ticket.
Do you charge for issuing guest tickets?
No, there is no charge for issuing guest tickets. These are free tickets and are not subject to any ticket fee.
Payments and Payout of Ticket Revenue
How do event payments work and when do I get my ticket revenue?
Daily payouts are available with Stripe in many countries and Xendit in Indonesia. Availability depends on your country and payment processing account. Other processors follow the schedule shown for your event. Read our revenue release policy for more detail. Payment options vary by country.
What makes the payment gateway within your event ticketing software reliable?
We partner with trusted payment gateway providers, such as Stripe, Adyen, Razorpay and Xendit, ensuring your transactions are secure and smooth when you sell tickets. The processing fee for each payment gateway is included in the overall ticket service fee, and does not cut into your ticket face value, unless you choose to absorb it.
Can I sell event tickets at the door?
Yes. Sell walk-up tickets and take card payments with Stripe Terminal card readers or Tap to Pay where enabled. Online, box office and door sales use the same event availability, so your team can sell confidently without reconciling a separate list.
Integration and Technical Support
What third-party integrations do you support?
We integrate with numerous platforms and services including:
Payment processing through Stripe, with support for Affirm and Afterpay/Clearpay
RFID providers like Billfold, WRSTBND, Intellitix, Mycashless and Weezevent
Zapier for connecting with 3000+ other apps
What API capabilities do you offer for custom integrations?
Our REST API allows you to:
Create and manage events programmatically
Access real-time sales and attendance data
Integrate with your own mobile apps or websites
Sync with your existing business systems
Build custom workflows and automations
Our API documentation is comprehensive and we provide technical support for implementation.
Customer Support and Service Excellence
What makes your customer support stand out from other ticketing platforms?
We pride ourselves on providing industry-leading support:
24/7 Global Coverage: Round-the-clock support across all time zones
Multi-Channel Support: Available via email, live chat, and social media
Rapid Response Times: Average response time under 60 minutes for urgent issues
U.S.-Based Support Team: Native English-speaking support staff
Event Industry Experts: Support team with practical experience managing events
Proactive Issue Resolution: We identify and solve problems before they impact your event
How do you handle customer issues and support for different event sizes?
We provide scalable support based on your event's specific needs:
Dedicated Account Managers: Personalized support for medium to large events
Customized Support Plans: Support packages tailored to your event size and complexity
Priority Support: Expedited response times for time-sensitive issues
On-Site Support: Available for large-scale events when needed
Technical Expertise: Specialized support for complex integrations and customizations
What resources do you provide to help event organizers succeed?
We offer comprehensive resources to ensure your success:
Knowledge Base: Extensive documentation and how-to guides
Video Tutorials: Step-by-step visual guides for platform features
Training Sessions: Personalized training for you and your team
Best Practice Guides: Industry insights and event management tips
Regular Webinars: Live sessions covering platform updates and features
Community Forum: Connect with other event organizers and share experiences
How do you ensure a seamless event experience for both organizers and attendees?
We take a comprehensive approach to event success:
Pre-Event Support: Assistance with setup, configuration, and marketing
During-Event Support: Real-time monitoring and instant issue resolution
Post-Event Analysis: Detailed reporting and improvement recommendations
Attendee Support: Direct assistance for ticket buyers, reducing your workload
Crisis Management: Emergency support and contingency planning
Continuous Improvement: Regular feedback collection and service enhancement
What kind of support do you provide for customization and branding needs?
Our branding support ensures your event maintains its unique identity:
Design Consultation: Expert advice on branding and customization options
Technical Assistance: Help with custom integrations and API implementation
Brand Guidelines: Support for maintaining consistent branding across all touchpoints
Custom Solutions: Development support for unique branding requirements
Quality Assurance: Regular checks to ensure brand consistency
Unlike platforms with limited branding control, we ensure your brand remains front and center throughout the entire ticket buying experience.
Platform Essentials and Day-of Event Tools
How does check-in and ticket scanning work on event day?
Most iOS or Android phones and tablets can scan tickets with Entry Fairy. Your door team can scan offline, find a guest when someone needs help and keep the queue moving without a printed list or spreadsheet. Your existing RFID partner can also scan Ticket Fairy QR codes.
Can I capture attendee information beyond standard buyer fields during the checkout process?
Yes. You can add custom registration forms either at the order level or per ticket sold, so you collect the attendee details that matter for your event: dietary requirements, T-shirt sizes, accessibility needs, anything you need to know. The captured attendee information is exported alongside each order in your dashboard.
What does the buyer's purchase flow look like, and what happens after payment?
Buyers select tickets, optionally apply any promo codes or discount codes you've configured, and complete payment. Immediately afterwards they receive a confirmation email with PDF tickets attached, each containing a scannable QR code. If a buyer ever loses the email, you can resend the confirmation email from your dashboard.
What ticketing features and event tools come with the platform?
Ticket Fairy covers ticket types and tiers, reserved seating, add-ons and promotions, plus marketing, payouts, scanning and analytics. Your team can sell, understand demand, help buyers and keep entry moving.
Do you support box office sales, and how do credit card fees work?
Yes. Sell walk-up tickets and take card payments with Stripe Terminal card readers or Tap to Pay where enabled. Online, box office and door sales use the same event availability, so your team can sell confidently without reconciling a separate list.
How do you handle data security and customer privacy?
All payment processing runs through trusted, PCI-compliant payment gateways such as Stripe, Adyen, Razorpay and Xendit. Raw card details never sit on our servers. Your customer data lives in your dashboard and is never used to promote competing events, which is a key part of our approach to data security.
How user friendly is event creation on your online ticketing platform?
Our user friendly dashboard walks you through event creation step by step. You can build an event page, configure multiple ticket types and set up a registration system with custom fields, all without writing a line of code. Online ticketing goes live the moment you hit publish, and you can update details or add tickets in real time afterwards.
What access control and analytics tools do you provide for events?
Scan tickets quickly with Entry Fairy or work with your existing RFID partner. See live sales, traffic sources and promoter results in your dashboard, so you know what is driving ticket sales while there is still time to act.
Where can I see attendee data and individual ticket order details?
Help buyers quickly with the buyer, attendee, ticket and payment information your team needs in one place. Filter or export the information your role allows when your team needs it. Your customer data stays in your account and is never shared with other organisers.
Can your platform handle multiple events and different event formats?
Yes. Ticket Fairy is built for any event format, from intimate club nights to high volume events with tens of thousands of attendees. You can run multiple events in parallel from the same dashboard, and the same use case can cover festivals, conferences, business events, theatres or sports. The platform adapts to whatever kind of event you produce.
Can I customise my checkout page, and how do platform fees show up?
Yes. Your checkout page inherits your branding (colours and copy) and you can add custom fields, add-ons and tipping that appear during purchase. Platform fees are listed transparently on our pricing page; in most cases they're paid by the ticket buyer, with the option for you to absorb them instead.
Can you integrate with badge printing systems for a smoother attendee experience?
Yes. Print credentials on site and scan them with Entry Fairy, so guests move through entry faster. Your badge printing partner can connect through the Ticket Fairy API.
How do I handle special attendee requests captured at registration?
Special attendee requests (accessibility needs, dietary requirements, T-shirt sizes, or anything else collected through your custom registration fields) are visible on each order in your dashboard. You can filter and export them ahead of the event so your team can prepare accordingly.
Event Ticketing Platform in New Zealand
What can Ticket Fairy do for events in New Zealand?
Sell tickets in NZD, grow sales with buyer referrals, see which campaigns produce revenue and scan guests from most iOS or Android phones and tablets.
How can ticket buyers pay in New Zealand?
With Stripe, buyers can pay in NZD by card, Apple Pay or Google Pay. Payment plans and daily payouts are available with eligible Stripe payment processing accounts.
Can your festival ticketing platform handle summer festivals in New Zealand?
Yes. Sell multi-day passes, camping, parking and VIP upgrades. Connect your existing RFID or cashless partner after we confirm the integration for your event. Current integrations include Billfold, MyCashless, Weezevent or Weeztix, PlayPass, WRSTBND and Intellitix.
Sell More Tickets With a Platform Built for Event Growth
Start Selling Tickets Online
Create your account without a credit card, build your event page and open a checkout that carries your brand from first click to a ticket ready for entry. No sales call is required.
Event Ticketing Software That Helps You Sell, Not Just Process Orders
Event Ticketing Software That Helps You Sell, Not Just Process Orders
Free Event Ticketing System With No Credit Card to Start
For free events, Ticket Fairy is a free ticket sales platform with no ticketing fee. Start without a credit card, setup fee or required monthly ticketing fee. For paid events, the buyer pays the booking fee by default, or you can absorb it.
How to Sell Event Tickets Online
Build your page, publish tickets and launch promoter links and buyer referrals. Buyer referrals drive 20% more ticket sales on average. See what sells, get paid daily and scan guests quickly.
Choose a Platform That Sells More Tickets and Runs Faster Entry
Compare sales growth, campaign results, payouts, buyer support, face-value resale and entry. Ticket Fairy shows what sells, helps your team answer buyers fast and keeps queues moving.
Event Ticketing Software for Festivals, Venues, Concerts and Small Events
Use festival ticketing software for multi-day passes and camping, venue ticketing software for recurring programmes and concerts, or event registration software for conferences. Sell seats, tables and add-ons without squeezing every event into the same setup.
Company Group Bookings Paid by Invoice
Collect purchase order details, get the booking approved, invoice the company and let each delegate claim their own ticket.
Sell on a Hosted Ticketing Website or Your Own Site
Launch a hosted event page or embed checkout in your site without code. Use the event ticketing API for custom integrations, or the React SDK for a fully unbranded buying experience.
Event Ticket Management Software That Helps Every Team Act Fast
Resolve buyer questions quickly with the ticket, attendee and payment information your team needs in one place.
Ticket Selling Software for Online Sales, Box Office and Entry
Use one online ticketing system for online and box office sales. Take door payments with card readers or Tap to Pay where enabled, see what sells and scan tickets quickly.
Digital Event Tickets Protected Through Resale and Entry
Issue digital tickets with the buyer and attendee details your team needs. Closed-loop resale gives the new holder their ticket and stops the old code.
